Privacy Policy

We have prepared this Privacy Notice to explain how, why, and when we collect data from you on our website.


Please note that this Privacy Notice only applies to data that we collect when you visit the Keller-Ferguson & Associates, dba KFA Nonprofit Funding Solutions, website at www.kfanonprofit.com.

About Our Services

Keller-Ferguson & Associates, dba KFA Nonprofit Funding Solutions, provides fundraising and grant writing consulting services to the nonprofit sector and offers a variety of educational products to support nonprofit organizations in soliciting funding. Educational products include informational resources provided at no charge as well as products for sale and available by subscription. To deliver these products and services, Keller-Ferguson & Associates, dba KFA Nonprofit Funding Solutions, works with a variety of third-party vendors and software providers, including but not limited to, email marketing software providers, digital advertising agencies, and other platforms that support the maintenance and delivery of free and paid content.

What data we collect and how we use it

We may collect the following categories of information on our website or through third-party products and use these data for the purposes explained below.

  • Website activity: Data about your browsing activity on our website
  • Device and browser information: Technical information about the device or browser you use to access our website. For example, your device’s IP address, and (in the case of mobile devices) your device type and mobile device’s unique identifier such as the Apple IDFA or Android Advertising ID.
  • Contact Information: If you choose to provide your name, email address, phone number or other contact information.
  • Account Information: If you open an account, we will collect your username and a password and other information to necessary to open and access your account.
  • Customer Service Information: Information you may provide to customer service including survey responses
  • Financial Information: Credit card number or other payment account information. This information is collected directly by our payments processor and not stored at KFA Nonprofit.
  • Third party information: We may collect additional information about you from third party sources where we have the rights to do so.
We use this data to:
  • provide free and paid services and customer support
  • collect fees and troubleshoot problems
  • customize, measure, and improve our website and services
  • deliver targeted marketing to you
  • contact you by email or phone about your account or our services including to market our services to you

Data Sharing

We may disclose information about you:

  • With our service providers: Companies we contract with who help with parts of our business operations. We require that our service providers only use your information in connection with the services they perform for us.
  • With our subsidiaries and related companies
  • In connection with legal proceedings: When we are under a legal obligation to do so, for example to comply with a binding order of a court, or where disclosure is necessary to exercise, establish or defend the legal rights of Keller-Ferguson & Associates or any other third party.
  • In connection with a sale of our business: If a third party acquires some or all of our business or assets, we may disclose your information in connection with the sale.
  • Finally, we may disclose aggregated, anonymized information to third parties.

Cookies and related technologies

Our website and third party vendors use cookies, tracking pixels and related technologies. Cookies are small data files stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Cookies may also be used to track how you use the site to target ads to you on other websites.

Your choices and opting-out

We ensure that each of our third party vendors provides a privacy policy and a means for opting-out of the services they provide on our behalf.
You can request that we stop email marketing to you. You can use the unsubscribe link in our marketing emails or contact customerservice@kfanonprofit.com.

In addition, if you are located in the European Economic Area you may also have the right to access, correct or update some of the information we hold about you. You can also request that we delete your information. If you wish to exercise any of these rights, please contact us at customerservice@kfanonprofit.com.

Data retention

Identifiable information about you may be retained indefinitely or as necessary to meet legal requirements.

Security

We and our third party vendors apply technical, administrative and organizational security measures to protect the data we collect against accidental or unlawful destruction and loss, alteration, unauthorized disclosure or access, in particular where the processing involves the transmission of data over a network, and against other unlawful forms of processing.

International transfers

We and/or our third party vendors may transfer the information we collect about you to countries other than the country where we originally collected it for the purposes of storage and processing of data and operating our services. Those countries may not have the same data protection laws as your country.

Changes to this Privacy Notice

Changes to this Privacy Notice will be posted on this page. If we make a material change to our privacy practices, we will provide notice on the site or by other means as appropriate.

Contact us about questions or concerns

If you have any questions about this Privacy Notice, our privacy practices, or with Keller-Ferguson & Associates, dba KFA Nonprofit Funding Solutions, generally, you can contact customerservice@kfanonprofit.com.